Privacy Policy Details
As a licensed online casino serving Canadian players, we take your privacy seriously and strive to handle personal information with care and transparency. This page describes how we collect, use and protect the data you provide when using our services, including account creation, deposits and play in CAD or cryptocurrency. You will find clear explanations of the categories of information we process, the lawful purposes for processing, the measures we use to safeguard your data and the choices available to you regarding cookies, marketing and access to your information.
Types of Data We Collect
Personal and identity information
When you register or verify your account, we collect name, date of birth, address, government ID and other identity documents required for KYC and anti-money-laundering checks. Payment details necessary to process deposits and withdrawals in CAD or crypto are also collected.
Usage and transactional data
Information about your game activity, wagers, wins, deposits and withdrawals is retained to comply with regulatory obligations, ensure account security and detect fraudulent behaviour. IP addresses, device identifiers and session logs are recorded for operational and security purposes.
How Information Is Used
Personal data is processed to create and manage your account, perform identity verification, process transactions in CAD, respond to support requests and enforce our terms. Behavioural and transactional data helps us detect fraud, perform risk assessments and comply with legal reporting requirements. Aggregated, non-identifying data may be used for internal analytics and operational improvements.
Legal Bases and Sharing
We rely on lawful grounds such as contract performance, legal compliance and our legitimate interests to provide services and protect players. Data may be shared with payment processors, identity verification vendors, game providers and regulated authorities where required. Any third parties we use are assessed for appropriate data protection standards.
Data Protection Practices
Encryption and secure transport protocols protect data in transit, while access controls and regular audits protect data at rest. Retention periods follow regulatory and business needs - account and transaction records are retained for the time required by law or to meet dispute, tax and compliance obligations. Routine vulnerability scanning, logging and incident response procedures are in place to reduce risk.
Cookies and Tracking Technologies
Cookies and similar technologies enable core functionality, remember preferences and support analytics. Consent is requested for non-essential cookies and users can manage cookie settings via their browser or our cookie preference tool. Tracking providers are selected with privacy safeguards in mind.
Your Rights and Choices
You may request access to, correction of or deletion of your personal data, subject to legal and contractual limitations (for example, KYC and anti-money-laundering retention obligations). Options to restrict processing, object to certain uses or request data portability can be exercised through your account settings or by contacting support. Identity verification is required for such requests to protect your account.
Policy Updates and Contact
Privacy policy updates will be posted on this page and, where appropriate, notified by email. For questions, access requests or to lodge a complaint, contact our privacy team through the account dashboard or support email. Canadian players may also consult provincial privacy authorities for further guidance if needed.