Contact Us
Need help? Our support team is available to assist with account questions, verification, deposits and withdrawals, technical issues or general feedback. You can reach us through convenient channels including email and phone. We aim for quick responses and can guide you through KYC uploads, bonus queries, or sports betting questions for Canadian players. For account-related concerns, please have your account ID ready to speed up the process. We can also help with Interac or crypto deposits and odds queries promptly.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (email and live chat, account and verification help) |
| General Enquiries | [email protected] (billing, payments and general questions) |
| Affiliate Enquiries | [email protected] (partner sign-ups and marketing) |
| Phone | +1 416 598 2741 (voice support) |
| Working hours | Mon-Fri, 09:00-18:00 ET |
Contact by email
Email is the preferred method for detailed requests, account issues or when you need to send documents. Please include a clear subject line, your account ID and up-to-date contact details to avoid delays. For fastest handling, email [email protected] and attach any relevant files; we will respond as soon as possible with the next steps.
Submit your enquiry
Response Time
Our support team aims to respond quickly to all customer inquiries. Most messages receive a reply within one business day. If your case requires document checks, verification or further investigation, it may take longer depending on complexity and volume. We will keep you updated by email and on your account ticket, and urgent issues are prioritised where possible.
Feedback
Got feedback, suggestions or ideas to improve our site? We’d love to hear from you. Send a quick note and our team will review every message carefully, we use player input to fix issues, refine features and improve the overall experience for Canadian players. Your suggestions help shape future updates and promotions, so please share what’s on your mind.